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Testimonials

David Littler
22nd Nov '21

Dropped off two dead laptops one that was dead and the other had loads of problems he recovered all my files including over 250,000 karaoke files, got the other one running all in double quick time even got me a new laptop to suite my needs
if your not using Software Solutions then your at the wrong place
Thanks for a great job Phil

DAVID SMITH
15th Nov '21

HAS HELPED ME OUT TWICE NOW AND HE IS SO PATIENT. MY KNOWLEDGE OF COMPUTERS IS VERY BASIC AND HE REALLY KEEPS IS COOL WHEN I GET UNSETTLED

Graham Rigby
17th Oct '21

Phil fixed my PC tower a few months ago for my home office.
However, I needed a laptop for more flexibility to run my business.
Software Solutions sold me a refurbished Dell Inspiron 1545 with new hard drive and windows 10.
Works great and fast.
Why pay £1000 when you can pick up a refurbished one with 12 months guarantee for £200, and help to save the planet.
If you need value for money computer call software solutions first

Graham Smyth
5th Oct '21

Phil has resolved my laptop issues on three separate occasions, each time providing a rapid and inexpensive solution. I would absolutely recommend him to anyone with a tech problem who doesn't wish to be stung!

Dave W
26th Sep '21

I’d spent hours fiddling with my laptop and trying to figure out why a new drive I’d installed wouldn’t work. Took it to software solutions and he fixed it in minutes. I won’t try to fix anything anymore, I now have a ‘go to’ for anything computer related. Really nice bloke, knows his trade and is extremely reasonably priced, it’s a no-brainer!

Des Forkin
9th Sep '21

My Google laptop had a total meltdown, took it to Software solutions who wiped it and re-booted in seconds and would not accept payment for such a quick fix. Top class service once again . !st visit he installed windows 10 to my old Toshiba laptop great job done very quickly.

Jack K
25th Aug '21

If you have computer issues this is the guy to see, I ripped my cpu out of it's socket when removing my cooler and he had removed it from the heatsync and installed back in the case in a matter of minutes. Top service with the best prices I seriously couldn't recommend enough.

Sharon
29th Jun '21

Ps4. Over heating and not playing games. Error codes, all the time.
Was full of dust and laser not working.
Excellent customer service, updates and pictures of the mess lol.
Is like new again. Many thanks, happy kids happy mum.

Trev featherstone
29th Jun '21

Very good would highly recommend as fixed a few things for me know and very happy with service. XiPLGb

chris
22nd Jun '21

my lenovo laptop wouldnt power up so rang them up phil said to bring it in and would try to find out what problem was ,turned out fan had seized up quickly ordered a new one and installed it also cleaned the 8yrs of dust and stuff inside it lol thanks ;o) great service and kept me up to date all through the process would highly reccomend for any computer problems will always use him

Sue
29th Apr '21

I was unable to use my Windows 10 machine it had completely locked me out of many functionality, including the start menu, the action centre, the search box et cetera Phil gave me loads of advice via email, and the issue is now resolved. Thank you.

Sue
29th Apr '21

I was unable to use my Windows 10 machine it had completely locked me out of many functionality, including the start menu, the action centre, the search box et cetera Phil gave me loads of advice via email, and the issue is now resolved. Thank you.

Kevin
9th Apr '21

Couldn't boot my laptop, even with admin access, Phil did a great job and replaced a knackered keyboard to boot, thx Phil

Amy France
3rd Apr '21

I got in touch with Software solutions late February about a noisy PlayStation 4. Phil was very helpful & collected the PlayStation 1st March and told me it would be a couple of days. The day after, I got a message to say it was ready & he would drop it off on the way home. Super quick service, brilliant response and very helpful.

Thanks so much Phil, will definitely be using again for any technical needs.

Graeme Rigby
27th Feb '21

Software solutions offer a great collect and deliver service.
My computer tower was not powering up, but speaking with Phil on the phone he reassured that it just needed a new power pack, and at the same time he would service the tower, which over time was full of dust.
At the same time supplied a new Gigabyte and 2GB GT 710 graphics card

I used the collect and drop of service which was fantastic, Phil collected the unit at 5pm and 24 hrs later Phil dropped the it off at home.

The computer is now fully up and running like a new one.

I found Phil so helpful, knowledge and trustworthy.

If I need any repairs in the future I would definitely use Software solutions, such a superb service.

5 star service

Graeme

Richard Jones
9th Feb '21

Fantastic service! After spending hours messing about trying to repair frozen Toshiba laptop, took it to Software Solutions. Phil rang me 45 minutes later to say he had fixed it! Very very impressed with service, and very very reasonably priced. If your computer ever breaks, put into a bag and take it to Software Solutions.

Patricia Ogden
13th Jan '21

Returning from a visit to my daughter i switched my laptop to find a damaged screen. Needless to say I was devastated. I had considered buying a screen and get someone to fit it.
I spoke to someone who advised calling a local computer shop.
I spoke to Phil and he not only gave me a price he also told me about the collect and return option. He also said he would pickup the following morning. True to his word he collected it and 6 hours later it was returned in perfect working order and even cheaper than the quote.
A very professional man but polite and so very helpful.
I cannot recommend this business enough. Thank you Phil and software solutions for such a great job.

John Parkes
6th Sep '20

Correction to my testimonial of 5th September, 2020....................it should of course have read "Phil's shop on Park Road" NOT "Gidlow Lane"..............apologies Phil.....

John Parkes
5th Sep '20

I called into Phil's shop on Gidlow Lane yesterday morning, I have been using him for many years now & can't recommend him enough, on this occasion I was having problems with the Wi-fi connection to my printer. Phil isn't currently doing any home visits due to Covid, however, he still took the time to explain verbally what he saw as the possible problem & also gave me written instructions of how to go about rectifying it myself. This was extremely useful & I'm pleased to say that everything is working fine again now.

Andy Grundy
16th Aug '20

Thank you for sorting out a wiring issue with my PC and DVD writer.
The advice and service you offered demonstrates a high professional service which was completed in one day.
Your customer service went above and beyond.

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