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Testimonials

Sue
29th Apr '21

I was unable to use my Windows 10 machine it had completely locked me out of many functionality, including the start menu, the action centre, the search box et cetera Phil gave me loads of advice via email, and the issue is now resolved. Thank you.

Sue
29th Apr '21

I was unable to use my Windows 10 machine it had completely locked me out of many functionality, including the start menu, the action centre, the search box et cetera Phil gave me loads of advice via email, and the issue is now resolved. Thank you.

Kevin
9th Apr '21

Couldn't boot my laptop, even with admin access, Phil did a great job and replaced a knackered keyboard to boot, thx Phil

Amy France
3rd Apr '21

I got in touch with Software solutions late February about a noisy PlayStation 4. Phil was very helpful & collected the PlayStation 1st March and told me it would be a couple of days. The day after, I got a message to say it was ready & he would drop it off on the way home. Super quick service, brilliant response and very helpful.

Thanks so much Phil, will definitely be using again for any technical needs.

Graeme Rigby
27th Feb '21

Software solutions offer a great collect and deliver service.
My computer tower was not powering up, but speaking with Phil on the phone he reassured that it just needed a new power pack, and at the same time he would service the tower, which over time was full of dust.
At the same time supplied a new Gigabyte and 2GB GT 710 graphics card

I used the collect and drop of service which was fantastic, Phil collected the unit at 5pm and 24 hrs later Phil dropped the it off at home.

The computer is now fully up and running like a new one.

I found Phil so helpful, knowledge and trustworthy.

If I need any repairs in the future I would definitely use Software solutions, such a superb service.

5 star service

Graeme

Richard Jones
9th Feb '21

Fantastic service! After spending hours messing about trying to repair frozen Toshiba laptop, took it to Software Solutions. Phil rang me 45 minutes later to say he had fixed it! Very very impressed with service, and very very reasonably priced. If your computer ever breaks, put into a bag and take it to Software Solutions.

Patricia Ogden
13th Jan '21

Returning from a visit to my daughter i switched my laptop to find a damaged screen. Needless to say I was devastated. I had considered buying a screen and get someone to fit it.
I spoke to someone who advised calling a local computer shop.
I spoke to Phil and he not only gave me a price he also told me about the collect and return option. He also said he would pickup the following morning. True to his word he collected it and 6 hours later it was returned in perfect working order and even cheaper than the quote.
A very professional man but polite and so very helpful.
I cannot recommend this business enough. Thank you Phil and software solutions for such a great job.

John Parkes
6th Sep '20

Correction to my testimonial of 5th September, 2020....................it should of course have read "Phil's shop on Park Road" NOT "Gidlow Lane"..............apologies Phil.....

John Parkes
5th Sep '20

I called into Phil's shop on Gidlow Lane yesterday morning, I have been using him for many years now & can't recommend him enough, on this occasion I was having problems with the Wi-fi connection to my printer. Phil isn't currently doing any home visits due to Covid, however, he still took the time to explain verbally what he saw as the possible problem & also gave me written instructions of how to go about rectifying it myself. This was extremely useful & I'm pleased to say that everything is working fine again now.

Andy Grundy
16th Aug '20

Thank you for sorting out a wiring issue with my PC and DVD writer.
The advice and service you offered demonstrates a high professional service which was completed in one day.
Your customer service went above and beyond.

E Jones
13th Aug '20

Very impressed with the service Phil provided, very quick and would highly recommend.

Dave G.
12th Aug '20

Brilliant in all senses of the word.

My Lenovo Laptop recently went into Blue Screen mode with a Critical Message displayed. I tried to get back into it in Safe Mode but that never went. I was completely stuck and not wanting to lose any files or old Photo's I hunted the reviews to get the thing sorted or at best my photo's back. I found Phil at Software Solutions (Wigan) and the Genius came and collected it with the promise he would do his best. He did better than that. Photos / Files back on a stick and the Laptop back as good as new with latest Windows 10 loaded, Phil's licensed for this. All this done overnight at a great price. So if you want it repaired then speak to Phil who has years in the game and will definitely not rip you off. Mr D G.

Dave G.
12th Aug '20

Brilliant in all senses of the word.

My Lenovo Laptop recently went into Blue Screen mode with a Critical Message displayed. I tried to get back into it in Safe Mode but that never went. I was completely stuck and not wanting to lose any files or old Photo's I hunted the reviews to get the thing sorted or at best my photo's back. I found Phil at Software Solutions (Wigan) and the Genius came and collected it with the promise he would do his best. He did better than that. Photos / Files back on a stick and the Laptop back as good as new with latest Windows 10 loaded, Phil's licensed for this. All this done overnight at a great price. So if you want it repaired then speak to Phil who has years in the game and will definitely not rip you off. Mr D G.

John R
6th Aug '20

Excellent service & value, 5star all the way & would certainly recommend him to anyone. Took laptop in as couldn't get on on internet or load windows10. Got a call 2 hours later to say all problems had been resolved & he had loaded an adblocker so I no longer get pop ups & adverts.

Anthony R. Parkinson.
25th Jul '20

Called in today regarding a problem connecting new phone to my computer. Phil solved the problem in about 3 minutes flat. Have dealt with him before and found him to be an excellent person and technician. Very pleasant and helpful and I would recommend him to anyone. Thank you Phil.

Mrs S Unsworth
3rd Jun '20

Took my old laptop to Phil yesterday very helpful and polite. He replaced a charging port and cleaned the fan and keyboard and tightened the hinges on the lid. The work was complete in an hour. Would highly recommend. Thank you.

paul wynn
7th May '20

last week I had a laptop and column pc failure, my daughter searched on yell and software solutions came up as being ,well recommended, having phoned and spoke to phil I felt
confident in him to sort out my problems. phil collected my laptop the same day and returned it the next day "what a guy" picked up my pc sorted the problem and back to me
in 2 days. 5 star treatment from a 5 star company. I well recommend this company for any I.T problems.

Joseph
18th Feb '20

The service and after service at Software Solutions on Park Road is second to none and my comments lie over a 2 year period.
Phil is always in the same helpful informative mood and never pushes for sales.
Many thanks for all your help and assistance and advice. Good luck for the future.

Steve Owens
11th Jan '20

I took my granddaughter’s laptop to Phil today. It had been malfunctioning and had some unwanted “infections “.
Although he was very busy he took time to sort it out whilst explaining what what was wrong.
His pricing is very reasonable and his service is impeccable.
I recommend Phil, without reservation, for all computer requirements.
Thanks Phil.

ken gibson
2nd Jan '20

I bought a lap top from Phil some time ago and found him to be really very helpful. he did not try to oversell me something I did not need but matched his sale to my needs. When I have needed some advice he has unfailingly provided it (free!). I recently had trouble with my old desk top and he repaired it in quick time and at a very reasonable price. I would not hesitate to recommend Phil and Software Solutions to all my friends. They really are first class

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