Testimonials

Software solutions offer a great collect and deliver service.
My computer tower was not powering up, but speaking with Phil on the phone he reassured that it just needed a new power pack, and at the same time he would service the tower, which over time was full of dust.
At the same time supplied a new Gigabyte and 2GB GT 710 graphics card

I used the collect and drop of service which was fantastic, Phil collected the unit at 5pm and 24 hrs later Phil dropped the it off at home.

The computer is now fully up and running like a new one.

I found Phil so helpful, knowledge and trustworthy.

If I need any repairs in the future I would definitely use Software solutions, such a superb service.

5 star service

Graeme

Fantastic service! After spending hours messing about trying to repair frozen Toshiba laptop, took it to Software Solutions. Phil rang me 45 minutes later to say he had fixed it! Very very impressed with service, and very very reasonably priced. If your computer ever breaks, put into a bag and take it to Software Solutions.

Returning from a visit to my daughter i switched my laptop to find a damaged screen. Needless to say I was devastated. I had considered buying a screen and get someone to fit it.
I spoke to someone who advised calling a local computer shop.
I spoke to Phil and he not only gave me a price he also told me about the collect and return option. He also said he would pickup the following morning. True to his word he collected it and 6 hours later it was returned in perfect working order and even cheaper than the quote.
A very professional man but polite and so very helpful.
I cannot recommend this business enough. Thank you Phil and software solutions for such a great job.

Correction to my testimonial of 5th September, 2020....................it should of course have read "Phil's shop on Park Road" NOT "Gidlow Lane"..............apologies Phil.....

I called into Phil's shop on Gidlow Lane yesterday morning, I have been using him for many years now & can't recommend him enough, on this occasion I was having problems with the Wi-fi connection to my printer. Phil isn't currently doing any home visits due to Covid, however, he still took the time to explain verbally what he saw as the possible problem & also gave me written instructions of how to go about rectifying it myself. This was extremely useful & I'm pleased to say that everything is working fine again now.

Thank you for sorting out a wiring issue with my PC and DVD writer.
The advice and service you offered demonstrates a high professional service which was completed in one day.
Your customer service went above and beyond.

Very impressed with the service Phil provided, very quick and would highly recommend.

Brilliant in all senses of the word.

My Lenovo Laptop recently went into Blue Screen mode with a Critical Message displayed. I tried to get back into it in Safe Mode but that never went. I was completely stuck and not wanting to lose any files or old Photo's I hunted the reviews to get the thing sorted or at best my photo's back. I found Phil at Software Solutions (Wigan) and the Genius came and collected it with the promise he would do his best. He did better than that. Photos / Files back on a stick and the Laptop back as good as new with latest Windows 10 loaded, Phil's licensed for this. All this done overnight at a great price. So if you want it repaired then speak to Phil who has years in the game and will definitely not rip you off. Mr D G.

Brilliant in all senses of the word.

My Lenovo Laptop recently went into Blue Screen mode with a Critical Message displayed. I tried to get back into it in Safe Mode but that never went. I was completely stuck and not wanting to lose any files or old Photo's I hunted the reviews to get the thing sorted or at best my photo's back. I found Phil at Software Solutions (Wigan) and the Genius came and collected it with the promise he would do his best. He did better than that. Photos / Files back on a stick and the Laptop back as good as new with latest Windows 10 loaded, Phil's licensed for this. All this done overnight at a great price. So if you want it repaired then speak to Phil who has years in the game and will definitely not rip you off. Mr D G.

Excellent service & value, 5star all the way & would certainly recommend him to anyone. Took laptop in as couldn't get on on internet or load windows10. Got a call 2 hours later to say all problems had been resolved & he had loaded an adblocker so I no longer get pop ups & adverts.

Called in today regarding a problem connecting new phone to my computer. Phil solved the problem in about 3 minutes flat. Have dealt with him before and found him to be an excellent person and technician. Very pleasant and helpful and I would recommend him to anyone. Thank you Phil.

Took my old laptop to Phil yesterday very helpful and polite. He replaced a charging port and cleaned the fan and keyboard and tightened the hinges on the lid. The work was complete in an hour. Would highly recommend. Thank you.

last week I had a laptop and column pc failure, my daughter searched on yell and software solutions came up as being ,well recommended, having phoned and spoke to phil I felt
confident in him to sort out my problems. phil collected my laptop the same day and returned it the next day "what a guy" picked up my pc sorted the problem and back to me
in 2 days. 5 star treatment from a 5 star company. I well recommend this company for any I.T problems.

The service and after service at Software Solutions on Park Road is second to none and my comments lie over a 2 year period.
Phil is always in the same helpful informative mood and never pushes for sales.
Many thanks for all your help and assistance and advice. Good luck for the future.

I took my granddaughter’s laptop to Phil today. It had been malfunctioning and had some unwanted “infections “.
Although he was very busy he took time to sort it out whilst explaining what what was wrong.
His pricing is very reasonable and his service is impeccable.
I recommend Phil, without reservation, for all computer requirements.
Thanks Phil.

I bought a lap top from Phil some time ago and found him to be really very helpful. he did not try to oversell me something I did not need but matched his sale to my needs. When I have needed some advice he has unfailingly provided it (free!). I recently had trouble with my old desk top and he repaired it in quick time and at a very reasonable price. I would not hesitate to recommend Phil and Software Solutions to all my friends. They really are first class

I bought a lap top from Phil and found him very helpful and not one to try to sell me things I did not need. I subsequently have had cause to consult him regarding problems with a desk top machine. I have found him thorough,courteous, very helpful and very reasonably priced. I will never go anywhere else for my computer needs. Thankyou Phil

I contacted Phil regarding a PC issue. He gave me advice how to fix the issue, which I followed and the problem was resolved. You do not get many companies who will do this for you, top man.

Following a catastrophic computer failure, we were advised to consult Phil at Software Solutions. Phil is clearly a very knowledgeable and tremendously enthusiastic man and was determined to find a solution., which he did and at a good and reasonable price. All of the documents we thought were lost were recovered and the performance of our computer was upgraded. We would have no hesitation in consulting Phil again if we experience any problems in future. So what do you get? A huge depth of knowledge and enthusiasm and a determination to provide the customer with a solution at the lowest possible cost and at the best price. We are more than happy to recommend Phil’s services wholeheartedly.

What a great service this man provides though the problem on my computer was created by me he was extremely patient and fixed my computer with the minimum of fuss definitely recommend the lovely man