The service and after service at Software Solutions on Park Road is second to none and my comments lie over a 2 year period.
Phil is always in the same helpful informative mood and never pushes for sales.
Many thanks for all your help and assistance and advice. Good luck for the future.
11th Jan '20
I took my granddaughter’s laptop to Phil today. It had been malfunctioning and had some unwanted “infections “.
Although he was very busy he took time to sort it out whilst explaining what what was wrong.
His pricing is very reasonable and his service is impeccable.
I recommend Phil, without reservation, for all computer requirements.
2nd Jan '20
I bought a lap top from Phil some time ago and found him to be really very helpful. he did not try to oversell me something I did not need but matched his sale to my needs. When I have needed some advice he has unfailingly provided it (free!). I recently had trouble with my old desk top and he repaired it in quick time and at a very reasonable price. I would not hesitate to recommend Phil and Software Solutions to all my friends. They really are first class
1st Jan '20
I bought a lap top from Phil and found him very helpful and not one to try to sell me things I did not need. I subsequently have had cause to consult him regarding problems with a desk top machine. I have found him thorough,courteous, very helpful and very reasonably priced. I will never go anywhere else for my computer needs. Thankyou Phil
29th Nov '19
I contacted Phil regarding a PC issue. He gave me advice how to fix the issue, which I followed and the problem was resolved. You do not get many companies who will do this for you, top man.
Peter and Ann Murphy
25th Nov '19
Following a catastrophic computer failure, we were advised to consult Phil at Software Solutions. Phil is clearly a very knowledgeable and tremendously enthusiastic man and was determined to find a solution., which he did and at a good and reasonable price. All of the documents we thought were lost were recovered and the performance of our computer was upgraded. We would have no hesitation in consulting Phil again if we experience any problems in future. So what do you get? A huge depth of knowledge and enthusiasm and a determination to provide the customer with a solution at the lowest possible cost and at the best price. We are more than happy to recommend Phil’s services wholeheartedly.
23rd Nov '19
What a great service this man provides though the problem on my computer was created by me he was extremely patient and fixed my computer with the minimum of fuss definitely recommend the lovely man
5th Nov '19
Took an old laptop in to Phil.It has setimental value.Phil got it runing cool and got rid of a lot of crawley. Would not let me spend on upgrades that would not be worth the cost.Excellent service.
17th Oct '19
Bought a lap top from Phil recently and he was very helpful in transferring all my files and photos etc from my old lap to the new one. Then Phil helped again a few days later with the setting up of an external dvd writer. Top Man. Would recommend to friends.
5th Oct '19
Phil sorted my laptop out this morning with great skill and speed .Never expected it to be fixed today
but I was up and running within the hour .I thoroughly recommend Software Solutions Wigan Ltd
2nd Oct '19
Phil is a brilliant person. He knows what he's talking about. He's sorted my pc out again for me, and it's working great. Thank you
23rd Sep '19
Truly brilliant service from Phil. Efficient and friendly, he really knows his stuff and gives excellent service at a good price, with advice on what you need and how to save money. I've already recommended him to friends and he'll now be my "go-to" guy for anything IT related.
16th Sep '19
Happy with the service very reliable and honest would highly recommend this firm x
20th Jul '19
Called at Software solutions Saturday morning with a problem Phil the owner was so helpful and solved my problem then and there. Thanks for good service would recommend him to friends
11th Jun '19
Thanks Phil for fixing my computer at short notice last week. Really impressed and pleased with what you've done. Only wish I'd known of your good reputation about two years ago, when I had a problem and ended up at a different shop, which was ok, but not excellent. I will have no hesitation in recommending you to anyone in need of pc/computer/laptop help and to contact you again should I have a problem, in future.
19th May '19
I have brought several items to Phil to get advice for or be fixed, on every occasion Phil has done his very best to fix it on the spot. If anything requires parts that he does not have in stock, and a collection date and the time is given I have always been contacted before then and told to collect it. Phil is a genuine decent person and there is one thing I can guarantee, and that is you will not be over charged for the work done. I would highly recommend Phil to fix or give advice on any piece of equipment or software.
Thomas Edmund Smith (eddie smith}
14th Apr '19
Phil built me a new computer it was actually one he was half way through building .Very good price really pleased with it ,used the shop for various things plus advice,never been let down yet, nothing too much trouble,I recommend him for anything I.T.good man to deal with !!!.
7th Apr '19
Phil repaired my laptop .
Superb service.Top man.Highly recommended.
You will not do better.
6th Apr '19
Sorted my laptop out once again this morning, Fast, friendly and great value.
What this guy doesn't know about laptops isn't worth knowing.
I would reccomend without hesitation.
15th Mar '19
I hate it when things go wrong, who do you get to fix it that doesn't rip you off? If it's a computer, call Phil at Software Solutions better than Ghostbusters.
Highly recommend this company. Phil is top of the class in computers. Fixed mine and explained everything in layman's terms.
20th Feb '19
Took my laptop in for repair, Phil fixed it Very quickly and upgraded my hardware and software at a good price, nice guy and great service would recommend to anyone to visit his store.
16th Feb '19
Would recommend Software Solutions to anyone experiencing problems with their Software.Nothing was to much trouble for Phil.Will definitely use them for any future problems i may have.I will definitely spread the word.....
11th Feb '19
Excellent service, very reasonably priced, saved me a fortune. I had black screen on a Yoga 500 Lenovo which is usually 'the end' but Phil managed to resurrect it and now I have recovered my data and the laptop is working fine, thank you very much. Highly recommend.
19th Jan '19
Fabulous service, works hard to give you the best price possible for phone repairs and very efficient. Highly recommend.
19th Jan '19
Yet again after 5 years of excellent help and expertise phil as helped to sort out my latest problem with my ps4. He is always helpful and professional in the service he offers. I would recommend phil 100% at software solutions to anybody who as IT issues.
18th Jan '19
Thanks Phill for sorting my computer out it took all of 10 minutes. Would definately recommend your firm to anyone and with my knowledge of computers i'll probbly be seeing you soon. Thanks once again.
29th Dec '18
sorted my laptop out in 10 mins,definatley reccomend this shop ..10/10
28th Nov '18
What can I say other than I am so impressed with the overall service experience given by this business and in particular Phil. Passed the shop many times and then needed a new keyboard for my laptop. Called in with it, was given a very competitive quote and without any deposit asked was handed a plug in keyboard to use while my new keyboard was ordered. Two days later phone call to say it had arrived. Phil fitted it while I waited - job done. Brilliant, thank you so much, I recommend you 100% to everyone with a computer problem.
14th Nov '18
Friendly reception, very professional approach. Overall excellent service.
Took my retro-gaming pc in on Tuesday afternoon, suffering from "white screen of oblivion", next morning got the message "It's done." First class service, explained the issues to me in plain English and charged a very reasonable fee.
Would recommend to anyone. Thank you.
25th Sep '18
Yet again after 4 years of excellent help and expertise phil as helped to sort out my latest problem with my printer. He is always helpful and professional in the service he offers. We would recommend phil at software solutions to anybody who as IT issues.
23rd Sep '18
My laptop had the dreaded blue screen of death, Phil not only sorted it at a very fair price but in my opinion went above and beyond the service you would hope to expect. Thanks Phil, I will recommend you to my friend and family in a heartbeat.
21st Sep '18
I can't praise Software Solutions enough. Over the last couple of years I've had countless problems with laptops/pc's etc. On each occasion Phil has been able to repair them. He is a mind of information and will usually have the problem fixed in no time. They are a friendly professional company with 5 star service and hard to beat prices. I would recommend them to anyone.
8th Sep '18
Excellent service,good price and fixed very quickly. Will definitely use again and recommend.
4th Sep '18
Always very helpful. Been in today with my printer , fixed in no time. Phil always
has time to explain things and for a novice like me that's great.
16th Aug '18
I was desperate for a quick photo copy …. finished up having a lovely conversation with a great bloke … You always remember when you have been treated well as a human being …. I will be looking Phil up again ….
8th Aug '18
Phils knowledge and expertise always amazes me.Had a problem with my computer tower,Phil fixed it within the hour at a very reasonable price.Would not hesitate in recommending him.Z
Shaun fairhurst from garswood
31st Jul '18
Called into his shop with my laptop and he explained it only needdd a small battery which i recieved for free and he gave me so much help and usefull information thats i can later use. I would highly reccomend to anyone!
30th Jul '18
Exceptional service from an excellent technician who will provide first class repairs and upgrades at a fabulous price and in quick time. Highly recommended!
26th Jul '18
first class service, and there's a smile.
Phil knows his stuff,and his charges are great,there is no better place to have your work done ---thaank goodness he's in wiga.T
4th Jul '18
Phil did a super job repairing my laptop and retrieving its information. He saved me a lot of money. I'd thoroughly recommend him
15th Jun '18
My old 10yr Laptop finally gave up,and ceased to function.whent to see PHIL,and yet again he sorted me out with a super fast Laptop at a Great price.
Thanks for your wonderful service. I cannot recommend Software Solutions highly enough.
14th Apr '18
Motherboard was fried in gaming PC. Repair was completed the next day. New mobo, new CPU and GPU installed. Great service and reasonable price. Recommended.
30th Mar '18
Bought replacement parts for my son's laptop and took them to Phil at Sotware Solutions. He had to strip the whole Laptop down to fit a new base, Dc Adapter and palmrest with the mouse built in. I dropped it off just after midday and he rang me back at 2pm stating it was all sorted and he had serviced it, cleaned fan and sorted out a sound issue. He did not charge much in my opinion for this level of service. I would highly recommend Software Solutions to anyone and will be using them in future for any pc/laptop issues. Thankyou Phil you are a top bloke and know your stuff
Phil and Jane
12th Mar '18
Did a home visit and sorted out a problem we had with our wireless printer. Very knowledgeable and would highly recommend.
12th Mar '18
Excellent service every time and very reasonable, I would not use anywhere else for quality repairs
15th Feb '18
Phil reallyy does go above and beyond to help you.Very friendly guy.Wouldn't go anywhere els.I would highly recomend him.Thanks Phil.
10th Feb '18
My old Dell PC eventually reached the end of its life. I needed a new PC but not one that came with loads of unneeded stuff or restrictions on size which come when you buy direct from a supplier.
I went to Software Solutions and Phil built me a desktop PC to my spec at a really good price.
I had a couple of issues with Windows 10 (having previously been a Windows XP user) and Phil sorted these easily.
He also sorted out a problem last week when Windows 10 wouldn’t load properly. All this at no cost at all.
I would recommend Software Solutions to anybody needing personal assistance from a PC expert.
Many Thanks, Phil
9th Feb '18
my laptop died on me thursday AM. took it to software solutions that day, 24 hours later back in full use at a very decent price. thanks again lads
5th Feb '18
Well what can i say every time i have issue with PC phil is there to sort it out even when his wife was in hostpital he found the time to still help me out and other customers
so thanks phil.
If anyone has any issues don't hesitate to get down to software solutions for a profesional help and support from a qualified registered microsoft engineer.
27th Jan '18
I'd written my laptop off and called in to buy a replacement but Phil said he'd look at the laptop. Dropped it off after 5pm on a Friday and it was all sorted with a new hard-drive early afternoon the day after so he's saved me a good few £££. Phil had added various useful programs (including security and word processing package) without being prompted and it's now like having a brand new machine as I upgraded from WIndows 7 to Windows 10. Very happy with the service and price and would definitely recommend and use again.
27th Dec '17
Visited Software Solutions today with my notebook, the screen had frozen & not worked for a few weeks. A couple of hours later said screen fixed-notebook working again.
Thanks for the speedy excellent service. Would defo recommend.
28th Nov '17
Brilliant service from Phil and for a very good price. My laptop crashed, the dreaded "blue screen" of death appeared. Phil said no problem and 24 hrs later with a new hard drive, Windows 10 updated and computer serviced, it was ready. What a difference, faster, and once I had got used to the new Windows, much easier to use. It was so good that I dragged my old Dell desktop computer out and took it in. Result exactly the same brilliant service, great price and this time an even faster computer. Very highly recommended for his excellent service, his enthusiasm and especially his prices.
27th Nov '17
Once again Phil has sorted out my computer. Able to park right outside the shop. He is quick, and knows what to do to get everything working correctly.
His prices are so reasonable and you can watch what he is doing to your computer.
Hope I don't need him again but he is the best one I know.
I have told him I hope he is still around for many more years.
29th Sep '17
Good sound service at decent prices, I would recommend to all.
19th Sep '17
Within our family we have used Phil several times with excellent results. He fixed my son's laptop that had stumped everybody else I took it to (and for a very reasonable price). My husband has just taken his Ipad to him and fixed immediately. I wouldn't take our computer equipment to anyone else.
9th Sep '17
Lovely friendly helpful man
Got my iPad started for me again yesterday and gave me lots of sensible advice for what to do if it happened again.
Would definitely use again and recommend his work
16th Aug '17
I have been using Phil's services for several years now & whether the problem has been major or minor I have always found him to be extremely knowlegable, helpful, courteous & honest. His prices are very competitive, I have recommended him to others many times & will continue to do so.
15th Aug '17
I have been using Phil at Software Solutions for the past 5 to 6 years, he is very reliable, honest, quick, and very reasonably priced. He has done all types of work for me, computer, tablets, printer problems etc, and I have always been completely satisfied with his workmanship and prices. I would not go anywhere else, I wholeheartly recommend him, you will not be disappointed.
15th Aug '17
I have been dealing with Phil at Software Solutions, for 5 or 6 years now, I can honestly say he is the best - very knowledgeable, very honest, any problems with computers, laptops, tablets, printers, he can do it all. I have been extremely satisfied with all work he has carried out for me and his prices are very reasonable. I can wholeheartedly recommend him, you will not be disappointed.
24th May '17
Had my iPad mini screen repaired here will be using again my daughter is a happy bunny
8th Mar '17
I bought a cheap laptop from Phil last year and unfortunately this week it died while using it. I took it back into phil and he declared it goosed. He supplied me at cost price another laptop to replace mine and has since spent 7 hours retrieving my data and photo's from my dead laptop. His expertise is fantastic and his help and customer service are second to none. I would recommend "Software Solutions Wigan" to anyone.
15th Feb '17
What a great guy, sorted out my own PC and also helped with my home based work set up.
Worth every penny and very highly recommended
30th Jan '17
Very helpful,knowledgeable and cheap as chips. Thank you so much.....
19th Oct '16
I bought a sumvision pc off Phil and when I encountered any problems he was very quick to fix it, very efficient and very helpful, I wouldn't go anywhere else for pc help and advice
8th Oct '16
Fantastic service i recieved from Phil at software solutions wigan. He has managed to recover my data from our damaged laptop and have our laptop up and running again and the service was so quick i was expecting to have this back in a few weeks but this was done within 24 hours. Thanks Dave.
23rd Sep '16
I have known phil since school always been very honest an friendly. I have had problems with my pc an took to different people but never fixed phil took it away an sorted it. I have had my play station fixed an my kids lap tops always top rate service would not go to anyone else. Keep up the hard work phil it pays off in the end
12th Aug '16
I cannot thank Phil enough for repairing my laptop. Id previously taken the laptop to PC World for repair. What shocking service there... away 10 days then returned, supposedly repaired, but was exactly the same as when I took it in. Decided to ditch any repair with them and took my laptop to Phil. Phil had it sorted within a few hours and the fault turned out to completely different to that supposedly repaired and paid for at PC World. I cannot thank Phil enough. Laptop working and all data still there. Big sigh of relief! First class service all round. Without doubt I would recommend Phil....excellent guy and knows his stuff.... thank you one again!
8th Jul '16
had my sat nav updated with free maps Phil had to phone up and re register my device and download the updates now I am able to use it again also great prices on. Laptops new and used this guy is very experienced in what he does fantastic service
8th Jun '16
Had my iPad repaired as item was dead Phil the owner managed to have this up and running within 24 hours and also recovered my photos onto a DVD disk superb service and a top top bloke.
11th Apr '16
Laptop repair 5 star
Forgot to add, I rate Phil's service very highly. He could have said I needed a new screen or even a complete replacement but didn't.I wouldn't have known any different. Nice to find a genuinely honest person who has pride in their service these days. I won't hesitate to return to this shop if I need any further repairs or when I need a replacement for my laptop.
11th Apr '16
I recently took a laptop into the shop for Phil to have a look at. The screen picture was breaking up and the machine was running very slow. Phil immediately suggested possible problems from a faulty comms ribbon or worse case scenario the screen maybe u/s. He said I'd have to leave it with him overnight and he'd be back to me when he had stripped it down and found the problems. He rang me a hour later to say it was the ribbon and not the screen and he would order the part in and in the meantime he would speed the laptop processor up. End result, laptop back up to speed, charged a minimal amount for the parts and had my machine serviced why it was in. Excellent service, would highly recommend Phil's services .
8th Apr '16
Phil was extremely helpful. I thought I needed a new computer and he could of quite easily sold me one. He told me he could make its performance better and plugged it into his system. Within a while it was much better. He did not charge me for this service.
What an honest, trustworthy family run business. I would recomennd this company to anyone 100%!
31st Mar '16
First Class Service.
Phil has helped me out on at least three occasions, last time curing my Windows 10 - printer problem in minutes (saving me hours of swearing at the screen and tearing my hair out). He's a honest guy who looks after computer illiterate people like me without poking fun! His prices are very reasonable and the service is prompt. Would recommend the shop to anyone.
29th Feb '16
phil has fixed a pc and laptop for me over the last couple of years,the repair prices
were very good compared with others.he also sorted the laptop again with some
good advice.phil is a good honest guy and i will always recommend him to others
1st Feb '16
I had the dreaded Blue Screen of Death on my aged PC and popped in to Software Solutions more in hope than expectation. Phil immediately identified several possible causes and was really keen to help. The following day he spent several hours working on the problem and managed to fix a faulty hard drive. He contacted me promptly and would only take a nominal payment for restoring a computer I had all but given up on.
Phil's expertise and enthusiasm are really impressive and I would not hesitate to contact him again should I have any computing problems,
and will recommend his excellent service to friends.
20th Jan '16
Want to thank Phil at software solutions for repairing my apple mac laptop.
18th Jan '16
A great service at very reasonable prices. Nothing is too much trouble, brilliantCAP
8th Jan '16
Want to thank Phil at software solutions Wigan as he tested our laptop charger and found that the power socket was not working on laptop
MY laptop was fixed within 24 hours.I will be recommending your company to all my friends and co workers thanks James.
22nd Dec '15
The shop is small and Phil is not very tall.
But the service cannot be bettered.
He has recently fixed a problem with my printer, and cleaned the PC and checked it so it is now working faster. Much cheaper than other quotes.
He has also this week, repaired a remote control for one of our TVs. Would not take payment as he could not check if the remote would work with the TV.
So will make a donation next time we are passing the shop.
Will definitely use again
7th Dec '15
took my computer to software solutions with a windows 10 problem. it was sorted within the day at a more than fair price.
I found phil really helpful to me and he explained everything he had done and the comp. is now better than ever.
Iwouldnt hesitate to recommend software solutions to anyone.
28th Oct '15
I am so impressed with this local company. The knowledge and expertise that Phil has is exceptional. The service is second to none and I am already recommending Software Solutions to family, friends and colleagues. As new start up business he really helped me to get set up, with the quality, appropriate IT equipment and software packages. Phil tailored these to my needs at an unbelievable low price. In addition he performed magic getting my old but well loved laptop working again, which was both time consuming and difficult. In addition his after sales support and complimentary additional extras are excellent. I really have confidence in his abilities and products. The stock that he has will suit any budget and level of requirement, his shop is well worth a visit or give him a call if you need advice you wont be disappointed.
16th Oct '15
Fantastic service fixed my laptop as it was over heating price cannot be beaten thanks Phil.
Tamla Bullen – 5 star
8th Oct '15
Highly recommend this company as the service, communication and products themselves are outstanding. Stressing at the last minute before christmas to get sorted and it was all taken care of with a prompt, easy and hassle free conversation. Could not meet a more genuine and happy gent. Thankyou so much again and all the best for your future success with the company.
Joanne Crusham – 5 star
8th Oct '15
Highly recommended this company. Communication first class. From walking in to walking out the standard of service was fantastic... Went above and beyond to help us fix my sons iPad. Thank you so much.
Alan Miller – 4 star
8th Oct '15
Got my playstation fix here was very quick I hadnt even got home and was fixed
1st Class - Totally Recommended
8th Oct '15
What Phil doesn't know about computers probably isn't worth knowing. If you need a system - he can sort it. If you need specifics - he can sort it. If you have a problem - he can sort it.
I first bought a refurbished laptop from him two years ago for £250. To be honest I expected it to last 4-5 months. 2 years on it is still going strong. Why spend £700-800 when you can have a specific system for a 1/3rd of the price.
Phil. Genuinely nice person and always glad to help.
Philip Rowlands – 5 star
8th Oct '15
Wanted too put a rating up myself as the owner and worker of my company honestly lots of hard work has been put into this and it all takes time too become established.
We always try too make sure our customers get good value for money for our products we supply and we always make sure the after sales and aftercare is still provided too each and everyone of our customers.We also have helped and give free advice when needed
We have a long way too go but each day as it comes and fingers crossed we can open up another shop in the near future.
8th Oct '15
I've had to visit Phil at Software Solutions 4 times with a couple of our laptops, and every time he has been very helpful, done a fantastic job, and I know that he will do the work as quickly as he can. I trust what Phil tells me, and he offers excellent value for money for a quality service.